“Sales and non-sales selling are ultimately about service. But ‘service’ isn’t just smiling at customers when they enter your boutique or delivering a pizza in thirty minutes or less, though both are important in the commercial realm. Instead, it’s a broader, deeper, and more transcendent definition of service—improving others’ lives and, in turn, improving the world.”
Daniel H. Pink

The Author of this Quote

Authors

Daniel H. Pink

Author of several bestselling books about business, work, and behavior.